The DStv app lets you stream live TV, catch up on your favorite series, movies, and sports highlights or download to watch later offline. The DStv now error suddenly does not show/display live tv channels on the DStv.
Many users have now been complaining about their DStv App not working. Whatever they do, the App is unresponsive. It has caused users to worry as they have no idea what is wrong with their App.
This article will explain why the DStv app is not working and how to fix it.
Why is DStv App Not Working?
If the DStv App is not working, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the DStv App, or the DStv server is down.
- Your Wi-Fi or mobile data is not working properly
- You haven’t updated the App in a long while
- You have turned on the low data mode in your mobile
- You are using a VPN on Your Phone.
- You haven’t cleared the app cache.
How to Fix DStv App Not Working?
Fix 1: Choose Between Wi-Fi and Mobile Data
Try to choose between Wi-Fi and mobile data to see if your connection is related to the DStv App issue. If your experience differs, we recommend reaching out to your service provider for more information.
So, check your internet speed. And also, try switching to a different network or position the router closer to your device.
Fix 2: Check your Phone’s Compatibility with the DStv App.
If DStv App is not working on your phone, then first check your phone’s compatibility with the App.
If your phone is not compatible with DStv App, then use another phone that is compatible with DStv App. DStv App will work fine and will solve all the issues.
Fix 3: Try Logging Out and login into the DStv App.
Logging out from DStv to fix the DStv App not working issue may solve the problems. Try logging out from your account and logging back in some minutes later.
If this still doesn’t solve the DStv App not working, then check the below method.
Fix 4: Restart Your Device
Suppose the above solution is not working. Restarting the device can clear up any overload due to cache within the device, not the DStv application. So, Close the DStv App and restart your device.
After Restarting the device, Then DStv App might work fine.
Fix 5: Update DStv App to the Latest Version
Update the DStv App with the latest version because Sometimes the old version does not work perfectly. If your App version is outdated, it may not work correctly.
Also, updating DStv App to the latest version will fix all previous bugs in the App, which the DStv support team knew.
You can also do an App auto-update if you want to keep your App constantly updated with the latest version and bug-free.
Fix 6: Clear DStv App Cache
Clearing the app cache may solve the issue. Here is how you can clear your cache via your device;
- Go to settings
- Click on DStv App
- Find storage and click on it
- Delete the cache.
Note that clearing caches may vary by the phone model or App software.
Fix 7: Uninstall and Reinstall the DStv App.
To fix DStv App not working issue, delete and reinstall the DStv App. Sometimes Uninstalling and Reinstalling the DStv App will resolve the issue.
First, Uninstall the App from your phone; after that, reinstall it again and check whether the App is working.
Fix 8: Disable VPN
If you are using a VPN on your phone and it’s enabled when you login into the DStv App, then DStv App might not work correctly.
So, To Fix the DStv App issue, disable the VPN on your phone, and then check DStv App will work fine.
This article explains how to fix DStv not working and the process of resolving the DStv App not working. Please, follow the above steps to resolve all your issues on the DStv App.
- How to fix DNS_PROBE_FINISHED_NXDOMAIN
- Fix: Wendy’s App Not Working
- Fix: Recent Google searches not showing
Thanks for reading this article till the end. Please don’t hesitate to share it with friends if it’s helpful. For another tech, click here.