Fix: Trainline App Not Working

With Trainline App, you can get live train times, book tickets, and buy railcards across Europe. Easily travel across the UK, France, Italy, Spain and Germany, and about 45 European countries by rail and road.Fix: Trainline App Not Working

Many users have been experiencing their Trainline App not working. Whatever they do, the App is unresponsive. It has caused users to worry as they have no idea what is wrong with their App. 

This article will explain why the Trainline App is not working and how to fix it.

Why is Trainline App Not Working?

There are different reasons why your Trainline App is not working.

Here are some reasons.

  • There may be a glitch or a bug in the Trainline App, or the Trainline App server is down.
  • Your Wi-Fi or mobile data is not working properly
  • You haven’t updated the App in a long while
  • You have turned on the low data mode in your mobile
  • You are using a VPN on Your Phone.
  • You haven’t cleared the app cache. 

How to Fix Trainline App Not Working?

Fix: Trainline App Not Working

Fix 1: Choose Between Wi-Fi and Mobile Data

Try to choose between Wi-Fi and mobile data to see if your connection is related to the Trainline App issue. If your experience differs, we recommend reaching out to your service provider for more information.

So, check your internet speed. And also, try switching to a different network or position the router closer to your device.

Switch from mobile network to Wi-Fi or Wi-Fi to mobile network.

Fix 2: Check your Phone’s Compatibility with Trainline App.

If Trainline App is not working on your phone, check your phone’s compatibility with the App. 

If your phone is not compatible with the Trainline App, then use another phone that is compatible with the Trainline App. Trainline App will work fine and will solve all the issues.

Fix 3: Try Logging out and log in to Trainline App.

Logging out from Trainline to fix the Trainline not working issue may solve the problems. Try logging out from your account and logging back in some minutes later.

If this still doesn’t solve the Trainline not working, check the method below.

Fix 4: Restart Your Device

Suppose the above solution is not working. Restarting the device can clear up any overload due to cache within the device and not the Trainline application. So, Close the Trainline App and restart your device.

After Restarting the device, Then Trainline App might work fine.

Fix 5: Update Trainline App to Latest Version

Update the Trainline App with the latest version because Sometimes the old version does not work perfectly. If your App version is outdated, it may not work correctly.

Also, updating the Trainline App to the latest version will fix all previous bugs in the App, which the Trainline support team knew.

You can also do an App auto-update if you want to keep your App constantly updated with the latest version and bug-free.

Fix 6: Clear Trainline App Cache

Clearing the app cache may solve the issue. Here is how you can clear your cache via your device;

  • Go to settings
  • Click on Trainline App
  • Find storage and click on it
  • Delete the cache.

Note that clearing caches may vary by the phone model or App software

Fix 7: Uninstall and Reinstall the Trainline App.

To fix the Trainline App not working issue, delete and reinstall the Trainline App. Sometimes Uninstalling and Reinstalling the Trainline App will resolve the issue.

First, Uninstall the App from your phone; after that, reinstall it again and check if Trainline App is working.


Fix 8: Disable VPN 

If you are using a VPN on your phone and it’s enabled when you login into the Trainline App, then Trainline App might not work.

So, To Fix the Trainline App issue, disable the VPN on your phone, and then check if the Trainline App will work fine.


This article explains how to fix the Trainline App and the process to resolve Trainline App not working. Please, follow the above steps to resolve all your issues on the Trainline App.

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