How To Fix Crunchyroll Not Working

Crunchyroll, the popular streaming platform for anime and Asian content, is an entertainment hub for countless enthusiasts. However, encountering technical difficulties can frustrate users eager to indulge in their favorite shows. This article provides a comprehensive troubleshooting guide to help resolve common issues and get Crunchyroll up and running again. Users can optimize their viewing experience and minimize interruptions by following these steps.

Fix Why Crunchyroll is Not WorkingHow To Fix Crunchyroll Not Working

Check Your Internet Connection

  • One of the primary culprits behind Crunchyroll not working is a weak or unstable internet connection. Begin by ensuring that your Wi-Fi or mobile data connection is stable. Try switching to a different network or restarting your router to refresh the connection. Connect your device directly to the router using an Ethernet cable for a more stable connection.

Clear Browser Cache and Cookies

  • If you are accessing Crunchyroll through a web browser, accumulated cache and cookies can sometimes cause playback issues. Clearing these temporary files can help resolve the problem. Access your browser’s settings, locate the cache and cookie options, and clear them. Relaunch the browser and attempt to use Crunchyroll once again.

Update Crunchyroll App or Web Browser

  • Outdated applications or web browsers can lead to compatibility issues, resulting in Crunchyroll not working as expected. Ensure you have the latest version of the Crunchyroll app installed on your device. If you are accessing Crunchyroll through a web browser, update the browser to its latest version. Keeping your software up to date can often resolve compatibility-related glitches.

Disable VPN or Proxy Services

  • While virtual private networks (VPNs) and proxy services are helpful for privacy and accessing region-restricted content, they can sometimes interfere with Crunchyroll’s functionality. If you have a VPN or proxy enabled, try turning it off temporarily and accessing Crunchyroll directly. This step helps eliminate conflicts from routing your internet traffic through external servers.

Restart Your Device

  • A simple but effective troubleshooting step is to restart your device to access Crunchyroll. Restarting clears temporary system glitches and refreshes the device’s memory. After the device restarts, relaunch the Crunchyroll app or website to see if the issue is resolved.

Check Crunchyroll’s Social Media and Support Channels

  • Sometimes, Crunchyroll experiences temporary server issues or planned maintenance that can affect its functionality. To stay updated on any ongoing problems, visit Crunchyroll’s official social media accounts or support website. These platforms often provide information about known issues and estimated resolution times, helping users determine if the problem lies on their end or with the service itself.

Contact Crunchyroll Support

  • If the issue persists despite following the above steps, it may be time to contact Crunchyroll’s customer support. They have dedicated teams to assist users with technical difficulties and can provide personalized guidance to resolve specific issues. Contact their support team via email or the support channels on their website.


Crunchyroll not working can be frustrating for anime enthusiasts. Still, following this troubleshooting guide allows users to overcome common issues and enjoy their favorite shows without interruption. Checking internet connections, clearing browser cache and cookies, updating apps and browsers, turning off VPNs or proxies, restarting devices, and staying informed through Crunchyroll’s official channels are crucial steps to resolve technical glitches. Remember, if all else fails, contacting Crunchyroll’s customer support team ensures personalized assistance for a smooth streaming experience.

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