How to Fix M-Shwari App Not Working

M-Shwari is a popular mobile banking and lending app providing millions of users with convenient financial services. However, like any other app, it may encounter occasional technical issues that can disrupt your user experience. If you need help with the M-Shwari app, don’t fret! In this troubleshooting guide, we’ll explore some common problems and their solutions to help you get the app up and running smoothly again.

Steps to Fix M-Shwari App Not WorkingHow to Fix M-Shwari App Not Working

Step 1: Check Internet Connectivity

One of the most common reasons for app malfunctions is poor internet connectivity. Ensure that your device has a stable and reliable internet connection. Try switching between Wi-Fi and mobile data to see if the problem persists.

Step 2: Update the App

An outdated app version can lead to compatibility issues and bugs. Visit your device’s app store and check for any pending updates for the M-Shwari app. Download and install the latest version to ensure optimal performance.

Step 3: Clear App Cache and Data

Accumulated cache and data may cause the app to malfunction. To resolve this, follow these steps (which may vary based on your device):

  • For Android users: i. Go to “Settings” and select “Apps” or “Applications.” ii. Find and tap on the M-Shwari app from the list of installed apps. iii. Select “Storage” and then click on the “Clear Cache” and “Clear Data” options.
  • For iOS users: i. Go to “Settings” and select “General.” ii. Tap on “iPhone Storage.” iii. Find and select the M-Shwari app, then click “Delete App” to remove it altogether. iv. Reinstall the app from the App Store.

Step 4: Restart Your Device

Sometimes, a simple device restart can fix minor glitches. Turn off your device, wait a few seconds, and then power it back on. Launch the M-Shwari app to see if the issue persists.

Step 5: Check for System Updates

An outdated operating system can interfere with app functionality. Check for any available system updates and install them if necessary. Regularly updating your device’s OS can prevent potential compatibility problems.

Step 6: Disable VPN and Proxy Connections

Suppose you use a Virtual Private Network (VPN) or a proxy connection. In that case, it might be causing conflicts with the M-Shwari app’s servers. Disable the VPN or proxy temporarily and check if the app usually starts working.

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Step 7: Reinstall the M-Shwari App

If none of the above solutions work, consider uninstalling and reinstalling the M-Shwari app. This process can resolve issues related to corrupted files or misconfigurations. After reinstalling, log in with your credentials and check if everything functions as expected.

Step 8: Contact Customer Support

If you’ve tried all the troubleshooting steps and the M-Shwari app still isn’t working, it’s time to contact customer support. They have the expertise to help you resolve complex technical issues and can provide personalized assistance based on your problem.


Experiencing problems with the M-Shwari app can be frustrating. Still, you can often resolve the issues independently with the proper troubleshooting steps. By ensuring a stable internet connection, updating the app, and clearing cache and data, you can fix the most common problems. Remember to stay proactive by regularly updating your device’s OS and contacting customer support if needed. With these steps, you can enjoy the seamless and efficient financial services that M-Shwari offers again.

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